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Stories

JBL STORIES 2000x500
JBL STORIES 1000x500
Kolaborasi JBL x Jay Park
25 Sep 2023

Kolaborasi JBL x Jay Park

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Tingkatkan Performa Game Dengan JBL Quantum TWS Air Earbuds
19 Sep 2023

Tingkatkan Performa Game Dengan JBL Quantum TWS Air Earbuds

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Unveiling The New JBL Tour Pro 2 & JBL Tour One M2
30 Jun 2023

Unveiling The New JBL Tour Pro 2 & JBL Tour One M2

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Sport Earphone JBL Endurance
23 Jun 2023

Sport Earphone JBL Endurance

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Sulit Bangun Pagi? Coba Gunakan Alarm JBL Horizon 2
06 Jun 2023

Sulit Bangun Pagi? Coba Gunakan Alarm JBL Horizon 2

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Speaker Portabel JBL PartyBox On The Go Meluncur di Indonesia
11 May 2023

Speaker Portabel JBL PartyBox On The Go Meluncur di Indonesia

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Shipping and Refund

1. Shipping:

All orders ship within the next 1-3 working days after payment confirmation for local (Indonesia) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week. No International Deliveries available. Do note that Sundays, Saturdays, and Public Holidays are non-working days.

2. Returns / Exchanges:

2.1 How do I return or exchange my order? You request a return within 30 days of receiving your item. If you prefer a refund or exchange, please note the following guidelines:
  • Refunds are only processed if the item is out of stock.
  • Exchanges are possible for items of equal or higher value, with the additional cost covered by the customer.
  • In the case of a damaged product, we will guide you to our service centre for further assistance.
To initiate a return, contact us within 7 days of delivery. The item must be returned within 14 days of delivery. It should be in its original condition, unused, with tags and packaging intact. A receipt or proof of purchase is required for processing the return. For issues related to delivery errors, we will endeavour to resend the product according to the previous return record. For any questions or additional information regarding returns or exchanges, please reach out to our customer service team. 2.2 Can I return my speaker to you if I bought them from a retail store? If you purchased your product through a certified dealer, please follow their listed return policy for any exchanges or returns.

3. Warranty:

We offer a 1-year Limited Warranty for Manufacturer’s Defects. See details. If you believe you have received a defective product upon arrival, please contact us immediately for further instructions.

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